Return Policy

At VERSHA ELEREE, customer satisfaction is important to us. Please read our Return Policy carefully before making a purchase.

Due to the nature of innerwear and lingerie products, returns or exchanges are not permitted for reasons of hygiene and safety, unless the product received is damaged, defective, or incorrect.

If you receive a damaged, defective, or wrong product, you must notify us within 48 hours of delivery by contacting our customer support team along with clear images or videos of the product and packaging for verification.

Once the issue is verified and approved, we will arrange for a replacement or issue a refund, as applicable. Refunds, if approved, will be processed to the original payment method within the stipulated timeframe.

Products must be unused, unwashed, and in their original condition with all tags, labels, and packaging intact to be eligible for return or replacement.

Returns will not be accepted for reasons such as size issues, color preference, or change of mind. Minor variations in color or design due to lighting or screen settings do not qualify as defects.

VERSHA ELEREE reserves the right to reject return or refund requests that do not meet the above conditions.

In case of prepaid orders, approved refunds will be processed within 7–10 business days after verification. For Cash on Delivery orders, refunds will be processed via bank transfer or store credit, as applicable.

This Return Policy is subject to change without prior notice. Any updates will be reflected on this page.

For any return-related queries or assistance, please contact us through the support details provided on the website.