Contact Us

Contact Us image 1

We’re Here to Help


At ELEREE, your comfort matters before, during, and after your shopping experience. Whether you need help choosing the right product, tracking an order, understanding return or exchange options, or sharing feedback, our support team is here to assist you. We aim to make every interaction simple, respectful, and helpful.


How Can We Help You?

You can contact us for support related to:

·       Order status and delivery updates

·       Product, size, fit, or style guidance

·       Return, exchange, or replacement requests

·       Refund-related queries

·       Payment or checkout issues

·       Damaged, defective, missing, or incorrect products

·       Website, account, or technical issues

·       Feedback, suggestions, or general enquiries


Customer Support

For any order or product-related concern, please reach out to us with your order number and registered contact details. This helps us check your request faster and provide the right solution.

 

Email: elereeworld@gmail.com

Phone: +91 7428 142 487

Support Hours: Monday to Friday | 10:00 AM – 6:00 PM (IST)

Website: www.eleree.com


For Return, Exchange, or Refund Requests

If your query is related to a return, exchange, replacement, or refund, please include the following details when contacting us:

·       Order number

·       Registered mobile number or email address

·       Product name

·       Reason for the request

·       Clear photos or video (if the product is damaged, defective, incorrect, or incomplete)


Please Note: Do not send any product back to our facility without prior written confirmation from the ELEREE support team.


Business or Collaboration Enquiries

For business partnerships, vendor enquiries, wholesale collaborations, or brand-related communication, please contact us at:

Email: elereeworld@gmail.com



Legal Entity & Registered Address

To maintain 100% legal compliance and transparency for payment gateways and e-commerce regulations, our official business registration details are listed below:


Principal Place of Business: Second Floor, H.No. A1/D, Orchid Palace, Ashoka Avenue, Near Shani Dham Mandir Road, Village Asola, Chandan Hola, New Delhi, Delhi - 110074, India


Our Promise

We value your trust and privacy. Every customer query is handled with care, and we do our best to respond as quickly as possible.

Thank you for choosing ELEREE. We’re happy to be part of your everyday comfort journey.